Work / Toyota

Toyota ReCall.

Service campaign lookup in one step with a chassis number.

Toyota ReCall cover image

Toyota'nın "Servis Kampanyası Araç Sorgulama" deneyimini tasarladık: araç sahibi şasi numarasını girer, aracının bir geri çağırma kampanyasına dahil olup olmadığını anında görür ve gerekirse en yakın yetkili servisten randevu alır.

Client
Toyota
Discipline
UX / UI
Scope
Web design, Lookup interface, Design system
Year
2019

One field, a clear result.

A single chassis number field; the result appears on the same screen with model, model year and campaign details.

Status colors.

"No recall" results stay in neutral tones while "Recall" stands out in Toyota red, so users get the status at a glance.

Next step.

Campaign details, authorized service and appointment routing, plus a "Contact us" area, sit right below the result.

Toyota ReCall — image 1
Toyota ReCall — image 2

Four results, one language.

Three different "No recall" views and one "Recall" view; ongoing and completed campaigns are separated by tabs (e.g. Hilux Spiral Cable, Driver Airbag Campaign).

Toyota ReCall — image 1
Toyota ReCall — image 2
Toyota ReCall — image 3

ReCall UX/UI — full design

Toyota ReCall — ReCall UX/UI — full design

Liked our project? Get in touch for your next one.

Let's talk
Next project Toyota Blog. Toyota Blog